Testimonials

"This is 6 months overdue but not too late to thank you for the fantastic hot tub that you installed last January. As you may remember I had just begun recovery from a bad bout of abdominal cancer. That hot tub got me through 7 months of weekly chemotherapy.

"No matter how bad I felt, the hot tub always made me feel relaxed and better! I am now fully recovered but still addicted to my hot tub. Thanks for the great service you provided too. You're a great group."

- Marilyn Copland

 

"...You went above and beyond to make it a work of art...your work in creating a lift system for my daughter to access the pool with ease was above and beyond what I could have hoped for."

- Dr. Ruby Commandeur & Ivan Mishchenko

 

"I usually don't do this, but I just had to write to thank you once again for your wonderful service.  We are so grateful that we bought our hot tub from you guys.  We had a problem with the tub late last week and you guys were SOOOO helpful over the phone, but when we still couldn't figure out the problem, Bob made a special effort to come out on Saturday and was able to figure out the problem even though the power was out!  There was a little tiny piece of debris from an overhead tree keeping a switch from completely working.  Once again, problem solved, thanks to your fabulous service.  I will continue to recommend your business to anyone!!  We love you guys...."

 -Pam and Tyler Sherwood

 

"Thanks for the great service over the past 4 years. The hot tub has been great! We are off to Halifax (new job). Unfortunately the tub stays! Thanks again."

- J.D. Shore

 

"We are writing to thank you for introducing us to the definition of pleasure and relaxation. Ever since the installation of our spa, a bad day at work is magically erased by simply slipping into the hot tub. Turn on the jets, flip on the bubbles and problems are history!

"Rarely an evening goes by without a dip in the tub. Ducking out to our back deck is now like a quick trip to our own private Maui beach. It is so relaxing (and romantic) to lay back and watch the stars sparkle and gaze at the moon through the mist rising from the spa. After a hard game of squash or a bad game on the soccer pitch nothing soothes aching muscles and raises spirits like a 20 minute session with the turbo-jets on high.

"The Borton emphasis on service lets us enjoy our spa with the comfort of knowledge that the answer to any question is only a phone call away. With the at-home instruction session following spa installation, as well as the free water quality testing service provided by Borton maintenance is a breeze.

"We receive endless compliments from friends on the beautiful deck surrounding our spa built by Brent Walker of Deckadence Inc. The spa from Borton and Deckadence decks are a winning combination. Thanks for the recommendation.

"Pat and Bob, thanks for putting a fountain of youth in our back yard!"

- Diana and Mark Gillis

 

"Since we purchased our spa from you at the end of March 1993, I have noticed an unexpected but wonderful by-product of using your spa, which I think you should know about.

"I have a hiatus hernia which has caused problems several times a day (and especially at night) unless I take medication - and oftentimes, even if I do take medication.

"Since I began lying in the hot tub with my full torso submerged, even eating the "wrong things" at the wrong times in large amounts and late at night before bed (done on purpose to see what would happen), I had ABSOLUTELY NO NEGATIVE PHYSICAL SYMPTOMS.

"I tried skipping a day soaking in the hot tub, and the symptoms returned. I soaked the next evening and since, and no symptoms occurred on any occasion in which I had soaked the evening before. I find the beneficial results last about one-and-a-half days.

"I have informed my family doctor of this phenomenon. I don't claim that it heals the hernia (but it will be interesting to see if, over time, the hernia disappears), but it certainly has kept the stomach acids from backing up into the esophagus and causing both the discomfort and the damage.

"Again, thanks for all your wonderful service, and please feel free to show this to any of your prospective clients who might be concerned how soaking in a hot tub would affect a hiatus hernia."

- Gail Robertson

 

"In 1993 my wife and I decided to purchase a hot tub. This was partially on the advice of our Doctor as my wife and I have some arthritis problems.

"We did quite a bit of research regarding dealers and their products. We spoke with several friends who had already purchased and were enjoying their hot tubs. During this period of research, one name constantly arose and that was "Borton."

"My wife and I visited several dealers and after reviewing all their data, found that Bob and Pat and employees, seemed to offer the best sales and service. We did not feel pressured to buy when we did examine their various tubs and we felt they were sincere in their promises of continued service after purchase.

"We purchased a 690 model in 1993 and have been very, very happy with the unit since its installation. We are happy with the therapeutic benefits from its constant use. We use the tub at least three times a week.

"We had also purchased a puppy earlier and he immediately found a spot on the side of the tub where he sits and enjoys the warmth of the tub while we relax and enjoy the warm water.

"There has been no major problems with the units during the past three years and any minor adjustments that have been required, have been dealt with immediately. On one occasion we had trouble turning one of the air handles and Bob was able to send one of his workers, who was on a day off, an hour later. You cannot get better service than that.

"The Bortons are never too busy to answer questions or to assist in the water care program etc. We have already recommended them to our neighbours and they too purchased a tub recently.

"One of the greatest tests of any purchase is the after sales service and I can attest to the fact that the Bortons certainly continue their service after the purchase of a tub or other product.

"My wife and I find the tub very relaxing and its a place to sit and chat about many subjects and be undisturbed by phones, pagers and the like. Sammy, the puppy, loves to sleep on his area and never misses the chance to sit with us."

- Mr. & Mrs. M. Brough

 

"About four years ago, after much debate and should we, shouldn't we, it's a lot of money, etc., Colleen and I decided to seriously look into the purchase of a hot tub. In conversation one afternoon at the Rose, I mentioned that we were going to check out hot tubs and dealers. I was advised to save my time and go straight to Borton because of the people who owned and operated the store.

"This individual told me that he had researched the various products on the market and had come to the conclusion that after sales service was the most important element in the purchase of a spa, and that Pat and Bob were the very best there was.

"Colleen and I visited the store, liked the product and manner in which were treated. We felt confident that we were making a major purchase that was backed by people who knew their product was the best.

"Right from the sale, to site inspection, to delivery, to minor servicing, the way in which we have been treated has been the same friendly professional manner that all service business could do well to emulate.

"We only wish we had bought our tub years earlier because of the pleasure we get daily from the soothing warmth of our 690i."

- Leon J. Politano

 

"What stood out throughout the entire project is how much it mattered to all of you that at the end of the project we were happy with the result. And happy we are!"

- Dr. Ruby Commandeur & Ivan Mishchenko

 

"Marian and I would like to express our appreciation for the excellent service which Bob Borton has extended to us in the last two weeks since we bought our hot tub. Bob has a great deal of knowledge in all aspects of hot tub ownership, including location, troubleshooting electrical problems, maintenance programs and, which is just as important, he has been patient in explaining these aspects to us and has been most kind in helping us.

"We use our tub every night for a blissful soak and are great advocates of Borton's products and service. Initially, we looked at a number of different brands, but I must say none matched the quality of those being sold by Borton. To anyone considering buying a hot tub, I highly recommend they talk to Bob for the "straight goods" on hot tubs."

- Joe & Marian Taylor

 

"We have had our two seater hot tub now for almost six months and the comforting fact is that twice daily plunges in it has given me back new life!

"After having had three whiplashes and a badly locked shoulder, I find that daily dips in our hot tub keep me away from the physiotherapist. I take less coated aspirin, I am back to gardening and have been able to get back to my passion of cross-stitching.

"Each week I have gained more strength in my neck and arm muscles (I had tendonitis as well in the locked shoulder side) and generally feel like a human being once more.

"The tub has just the right amount of jets, and just the right amount of power for us and as Pat told us, it has great therapeutic powers.

"Both David and I wish to thank all of you at Borton's Spas & Pools Ltd. for your continued service and support. I don't know how we ever managed before and/or without you!"

- Audrey Lake

 

"We wanted to express our feelings about our hot tub, and the enjoyment it gives us every time we use it.

"It's one of the few times we really get to talk - many of our decisions, goals, dreams and hopes are discussed in our hot tub. We are so busy during the week, that we look forward to hot tubbing together in the evening, to have a chance to focus on each other and renew our relationship. We are in our hot tub four or five times a week, and we sleep so well after a good soak!

"It's great to show guests our tub. They all say 'Wow!' when they look at the hot, crystal clear water. We tell them how easy it is to run, and how much we enjoy it. Last week, we had guests in, and they sat in the tub with us. They said to us 'it looks like you two have everything!' We feel like we do. It's like an extension of our house, and has become a center of activity for everyone that comes to our home.

"Our back yard was dark and unused before we got our hot tub. Now, we talk in it, dream in it, and enjoy it all week long.

"Thanks Borton, for giving us such a wonderful, new way of being together."

- Lyndon & Heather Throness

 

"...for anyone contemplating putting in a pool ...we are very happy with our choice and even happier with our choice of Borton's."

- Dr. Ruby Commandeur & Ivan Mishchenko

 

"It's truly a treat to deal with people who really care about their work and their customers. Thanks again for being there for us, you are all truly appreciated."

- Cam & Barb Thorkelson